Privacy Policy

This Privacy Policy explains what information ZeroTalentSongs (“we,” “us,” “our”) collects when you visit zerotalentsongs.com or order a personalized song, how we use it, who we share it with, and the choices you have. We've tried to write this in plain English. If anything is unclear, email us at zerotalentsongs@gmail.com.

What we collect

When you order a song, we collect:

• Your email address — so we can deliver your song and send order updates.
• Your questionnaire answers — including the recipient's name, the occasion, the mood or genre, freetext memories you share, a special phrase, and any artist or song titles you mention as inspiration.
• Payment information — handled directly by our payment processor (Tranzila). We do not see or store your full card number. We do receive confirmation that the payment succeeded, the amount, and the last four digits of the card.
• Order metadata — timestamps, the status of your song (e.g. “in progress,” “delivered”), and any upsells you purchased.
• Technical data — your IP address, browser type, device, and pages visited, collected through standard web analytics.

We do not ask for your home address, phone number, date of birth, or government ID.

What you share about other people

The questionnaire asks about the person receiving the song. By submitting their name, stories, or a special phrase, you confirm that you have a reasonable basis to share that information with us for the purpose of creating their gift. We treat that information with the same care as your own.

How we use your information

We use the information you give us to:

• Generate your song using AI tools (see “Who we share data with” below).
• Deliver your song and send you order confirmations and status updates.
• Provide customer support and process refunds.
• Improve our service — for example, reviewing failed generations to fix bugs.
• Show you relevant advertising and measure how well our ads work.
• Comply with our legal obligations and prevent fraud.

We do not sell your personal information.

Who we share data with

To deliver your song, we send your questionnaire answers to third-party service providers. They process your data only to perform their service for us:

• Anthropic (Claude) — converts your questionnaire answers into lyrics and a music prompt.
• Suno (via SunoAPI.org) — generates the audio track from the lyrics and prompt.
• Vercel — hosts our website and stores order files (including the finished song).
• Supabase — stores order records in a Postgres database.
• Resend — sends our transactional emails (order confirmations, delivery emails).
• Tranzila — processes payments.
• Meta (Facebook/Instagram) — receives pixel events for advertising and conversion tracking.
• Google Analytics 4 — receives website usage data (planned).

Each of these providers has its own privacy policy. We pick providers we believe handle data responsibly, but we encourage you to review their policies if you want the full picture.

We may also disclose information if required by law, by a valid court order, or to protect the rights, safety, or property of ZeroTalentSongs, our customers, or the public.

Advertising and analytics

We use the Meta Pixel to measure the effectiveness of our ads on Facebook and Instagram, and to show you relevant ads. We plan to add Google Analytics 4 to understand how people use our site.

These tools use cookies and similar technologies. If you are in the EU, EEA, or UK, you'll see a cookie consent banner letting you accept or reject non-essential cookies. In the US, you can opt out using your browser settings or your device's “Do Not Track” / “Limit Ad Tracking” controls.

How long we keep your data

• Order records and questionnaire answers: 7 years from the date of purchase, to honor refund requests, support warranty claims, and meet tax obligations.
• Audit logs of the song generation pipeline: 2 years.
• Email lists for marketing: until you unsubscribe.
• Web analytics data: per the default retention of each analytics provider (typically 14 to 26 months).

If you ask us to delete your data sooner, we will honor that request unless we are legally required to keep it.

Your rights

You can email us at zerotalentsongs@gmail.com to:

• Get a copy of the personal information we hold about you.
• Correct information that's wrong.
• Delete your account and the data associated with it.
• Export your data in a common format.
• Object to certain uses, like marketing.

If you are in the EU/EEA/UK, you have these rights under GDPR. If you are in California, you have similar rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them. We will respond within 30 days.

Children

ZeroTalentSongs is not directed at children under 16. We do not knowingly collect data from anyone under 16. If you believe a child has given us their information, please contact us and we will delete it.

Security

We use HTTPS across our site, store data with reputable cloud providers, and limit access to customer data to people who need it. No system is perfectly secure, but we take reasonable steps to protect what you share with us.

International transfers

Because we use service providers in the US, EU, and elsewhere, your data may be transferred and processed outside your country. We rely on standard data-protection mechanisms (such as Standard Contractual Clauses or equivalent safeguards) when data crosses borders.

Changes to this policy

We may update this policy. When we do, we'll change the “Last updated” date at the top, and for material changes we'll let you know by email or a notice on the site.

Contact

Questions about this policy? Email us at zerotalentsongs@gmail.com.